Gaya APA

Handi Irawan D., MBA, Mcom. (2003). indonesian customer satisfaction . Jakarta: PT.Elek Media Komputindo.

Gaya Chicago

Handi Irawan D., MBA, Mcom. indonesian customer satisfaction. Jakarta: PT.Elek Media Komputindo, 2003. Text.

Gaya MLA

Handi Irawan D., MBA, Mcom. indonesian customer satisfaction. Jakarta: PT.Elek Media Komputindo, 2003. Text.

Gaya Turabian

Handi Irawan D., MBA, Mcom. indonesian customer satisfaction. Jakarta: PT.Elek Media Komputindo, 2003. Print.